Managing change implementation for B&B Essay Example | Topics and Well Written Essays - 750 words

Managing change implementation for B&B - Essay Example There are competitive advantages that benchmarking provides, alongside setting a company on a path to growth and industry success. To initiate a change that would enable Kynance House to provide meaningful competition to industry giants like Imperial Plymouth Guesthouse, benchmarking will involve looking into the aspects of the business in which the latter excels. Imperial Plymouth Guesthouse is first of all situated in a strategic place just outside the city centre, and also near tourist attractions. Business location is important and determines performance in many cases, but that shouldn’t worry Kynance House much to the point of wanting to relocate to a different location. It would be one of the costliest moves. What Kynance needs to do is to observe Imperial guesthouse in terms of how it carries out business and its prioritized investments. It really wouldn’t be necessary to adopt every single practice observed at Imperial Plymouth Guesthouse. The greatest benefit that Kynance House should derive from benchmarking with Imperial Plymouth Guesthouse is to learn the art of the business. It gives a picture of how to best conduct the business. Kynance should then decide if it wants to better those practices or pursue them as they are. To initiate a change to would make Kynance House competitive alongside B & B industry giants such as Imperial Plymouth, the management should recognize the fact that money must be spent to get more money. Some of the practices at Imperial Plymouth Guesthouse are cost-effective; quite a sum of money would be spent to get some of the structures in place. Initial spending, however big, would be an obligation, not a choice. Customer’s complaints revolve around some of the things Imperial Plymouth excels in. The management must make all the necessary adjustments if it needs to maintain customers and attract